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ACUHO-I Internship

Housing and Residence Life is pleased to offer three amazing ACUHO-I Internships for the summer of 2017. Please review the information below about the various opportunities you may have with us this upcoming summer!

Housing & Residence Life Vision, Mission, Values

Housing and Residence Life Vision, Mission, Values:

Our vision is to create a world where Housing and Residence Life engages students in residential communities to develop citizens for a lifetime. Housing and Residence Life provides a vibrant residential experience that promotes inclusiveness, learning, academic excellence, and meaningful relationships. Our foundation for supporting residents through the transitions they experience is grounding in the following values:

  • Community – collaboration, interdependence, intentional connections, and a sense of belonging
  • Learning – critical thinking, continuous development, and exploration
  • Respect – inclusive acceptance, compassion, and authenticity

  • ACUHO-I SUMMER RESIDENCE LIFE INTERN

    Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Boise State University Housing & Residence Life seeks an energetic and creative individual to join us for a summer internship. The Summer Intern will report to the Summer Housing Resident Director. Specific areas of responsibility may include the following areas:

     Staff Supervision:
    The Summer Intern will supervise the Summer Resident Assistant (RA) Staff. This includes assisting in the planning and implementation of the Residence Life summer training, team and leadership development, delivery of intentional educational and social programming, respond to crisis situations, and enforce University and Housing & Residence Life policies. Depending on the experience and/or interest of the Summer Intern, this individual may service as a conduct officer for the summer housing students. The Summer Intern will also be included in the professional Resident Director (RD) on-call duty rotation.

    Orientation Support:
    The Summer Intern will supervise and assist student staff during night-time social events during 6 summer over-night orientation sessions. The role includes programmatic support, customer service, and risk management.

    Administrative Responsibilities:
    The Summer Intern may be responsible for developing publications, assisting in researching and compiling best practices in the field, revising manuals for both student and professional staff, as well as to assist in the final planning for Fall 2018 Student Staff Training.

    Special Projects:
    The Summer Intern may spend time serving on committees, assisting with representing Housing & Residence Life in the formal presentations during summer orientations, doing special projects or even shadowing in any of our department’s main functional areas including: Residential Life, Residential Education, Facilities & Operations, Summer Conferences and Business Operations. Specific projects will be determined in part by the candidate’s interests as well as departmental need at the time of the internship, final projects will be determined when the candidate is selected and the internship timeframe is solidified.

  • ACUHO-I SUMMER CONFERENCE INTERN – CONFERENCE OPERATIONS INTERN (COI)

    Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Boise State University Housing & Residence Life seeks an energetic and creative individual to join us for a Summer Internship, specializing in Conference Operations.  The Conference Operations Intern (COI) will report to the Manager of Apartments, Conferences and Guest Housing, and will have opportunities to experience the varied areas within Housing & Residence Life.

    This position provides several opportunities for professional growth, such as:

    Staff Supervision (40%):

    • The COI will co-supervise up to 20 Student Conference Crew and up to 4 Conference Crew Leads, and will ensure that the housekeeping, laundry, and student custodial areas are up to Boise State Guest Housing quality standards. This includes assisting in the planning and implementation of the staff training, team development, enforcing University policies, and responding to crises. By co-supervising summer conference staff, the COI will also conduct individual performance evaluations.
    • The COI will maintain a strong working relationship with the facilities and operations staff assigned to the building(s) in addition to the Guest Relations team.
    • The COI will be included in the senior staff on-call rotation, acting as a resource for the summer staff on-call.

    Administrative Responsibilities (40%):

    • The COI will be responsible for scheduling work shifts, and overseeing the summer conference staff daily work load.
    • The COI may be responsible for developing publications – such staff manuals, training documentations, and marketing materials.
    • The COI may be responsible for revising evaluations tools and hiring documents for the student staff, as well as researching and revising assessment tools for our summer conference program.
    • The COI will maintain a daily work log and communicate the completion of assigned tasks to the Custodial Supervisor. Additionally, the COI will prioritize turnovers by paying careful attention to the conference schedule, and ensuring that the rooms used by incoming guests are up to Boise State Guest Housing quality standards.

    Special Projects (15%):

    • The COI may spend time participating in summer orientation presentations facilitated by Housing & Residence Life, completing special projects, or even shadowing in any of our department’s main functional areas including: Residential Life, Residential Education, Facilities & Operations, Summer Conferences and Business Operations.
    • In addition, they may spend time researching specific aspects of university conference operations. Specific projects will be determined by the candidate’s interests as well as departmental need at the time of the internship. Final projects will be determined when the candidate is selected and the internship timeframe is solidified.

    Professional Development (5%):

    • The COI will participate in a professional development series. This series will provide them with regular conversations with the other interns and professional staff from other University Departments to prepare them for their job search activities and further their educational experience at Boise State University.

  • ACUHO-I SUMMER CONFERENCE INTERN – GUEST RELATIONS INTERN (GRI)

    Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Boise State University Housing & Residence Life seeks an energetic and creative individual to join us for a summer internship, specializing in Guest Relations. The Guest Relations Intern (GRI) will report to the Manager of Apartments, Conferences and Guest Housing, and will have opportunities to experience the varied areas within Housing & Residence Life.

    This position provides several opportunities for professional growth, such as:

    Staff Supervision (40%):

    • The GRI will co-supervise up to 20 Guest Service Representatives and up to 4 Guest Service Leads. This includes assisting in the planning and implementation of the staff training, team development, enforcing University policies, and responding to crises. By co-supervising summer conference staff, the GRI will also conduct individual performance evaluations.
    • The GRI will maintain a strong working relationship with the guest services staff assigned to the building(s) in addition to the Conference Operations team.
    • The GRI will also be included in the senior staff on-call rotation, acting as a resource for the summer staff on-call.

    Administrative Responsibilities (40%):

    • The GRI will be responsible for scheduling work shifts, and oversee the summer conference staff daily workload.
    • The GRI may be responsible for developing publications – such as a staff manual, training documentation, and marketing materials.
    • The GRI may also be responsible for revising evaluations tools and hiring documents for the student staff, as well as researching and revising assessment tools for our summer conference program.
    • The GRI will maintain a daily work log and communicate the completion of assigned tasks to the Manager of Apartments, Conferences and Guest Housing. Additionally, the GRI will prioritize staff scheduling and room turn over by paying careful attention to the conference schedule.

    Special Projects (15%):

    • The GRI may spend time participating in summer orientation presentations facilitated by Housing & Residence Life, completing special projects, or even shadowing in any of our department’s main functional areas including: Residential Life, Residential Education, Facilities & Operations, Summer Conferences and Business Operations.
    • In addition, they may spend time researching specific aspects of university conference operations. Specific projects will be determined by the candidate’s interests as well as departmental need at the time of the internship. Final projects will be determined when the candidate is selected and the internship timeframe is solidified.

    Professional Development (5%):

    • The GRI will participate in a professional development series. This series will provide them with regular conversations with the other interns and professional staff from other University Departments to prepare them for their job search activities and further their educational experience at Boise State University.

  • Professional Development:
    The Summer Intern will participate in a professional development series. This series will provide them with regular conversations with the other interns and professional staff from other University Departments to prepare them for their job search activities and further their educational experience at Boise State University.

  • Qualifications:

    • Enrolled in a graduate program related to higher education administration, student affairs professions, counseling, or related fields
    • Quick learner and strong problem-solving skills
    • Ability to successfully interact with a variety of students and guests
    • Strong written and oral communication skills
    • Self-directed and takes initiative

  • Compensation:

    Room: Private bedroom, within a furnished suite that includes a living room, bathroom and kitchen. Each unit includes wireless internet, cable TV ports, utilities and washer/dryer. It is a possibility that the suite will be shared with one other intern.

    Board: Intern will receive a Buster Bronco meal plan as part of their compensation that is taxable (45 meals and $75 flex). Portions of the meal plan are rechargeable up to one time.

    Salary: $10.00/hour, for a maximum of 12 weeks (84 days) from about May 7, 2018 to August 6, 2018. The position is approximately 40 hours per week and will include some evening and/or weekend hours depending on the project and/or staffing needs.

    Other: We will provide the intern with kitchen furnishings, TV, and bicycle for use while they are in Boise. Transportation to and from the Boise Airport will be provided.

  • Apply for any of these positions through the ACUHO-I Internship Website

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Previous Intern Testimonials

 

Haley Putnam - 2017 Guest Relations Intern

Haley Putnam – 2017 Guest Relations Intern

 

 

 

 

 

“From the moment I arrived in Boise, I felt at home. Boise, Idaho has so much to offer, from adventure to good food! Boise State University Housing and Residency life supported my well-rounded internship. I gained knowledge of supervising students, professional development, and summer conferences. The internship of guest relations showed me what it takes to operate a community of students working together to provide guests with the best experience. The support and kindness you receive from your own supervisor and colleagues will make it hard for you to leave!”

Haley Putnam, St. Cloud State University

 

 

Justin Schnurer - 2017 Conference Operations Intern

Justin Schnurer – 2017 Conference Operations Intern

 

 

 

 

 

“I cannot put into words how important Boise State University has been to me as a developing student affairs professional. Conference Staff is a wonderful family that truly cares about, helps, and supports each other, which fostered an awesome learning environment for me. As the Conference Operations Intern, I supervised 25 undergraduates, directing the preparation of our residence halls for conferences guests, providing customer service, performing assessment and evaluation, conducted one on one meetings with my staff, and assisting Boise State Housing and Residence Life in a multitude of other tasks. There is definitely plenty to experience and learn as the Conference Operations Intern, and it gives you work experience behind the scenes in a higher education system, which I believe is imperative for any aspiring student affairs professional to have an understanding of. Outside of that, the people at Boise State and the city of Boise are amazing, and made me feel right at home. Take advantage of every moment you have here!”

Justin Schnurer, Grand Valley State University

 

 

 

Tara Marron - 2016 Guest Relations Intern

Tara Marron – 2016 Guest Relations Intern

 

 

 

 

 

“Spending my summer at Boise State University has been my favorite part of my experience as a graduate student in Student Affairs. As the Guest Relations intern, I oversaw 25 undergraduates, assisting in their orientation, training, and professional development. With no direct supervision experience previously, this internship was great for providing me an opportunity to grow and develop as not only a supervisor, but as a leader. Additionally, my supervisor was supportive in my learning and she challenged me to be a better supervisor; she trusted me to take the lead on projects, make decisions, and implement my ideas. I will be forever grateful for this summer internship and know that I will be a better Student Affairs professional because of it.”

Tara Marron, Iowa State University

Additional Information

About Housing and Residence Life:     https://housing.boisestate.edu

About the University:     http://www.boisestate.edu

About the City of Boise:         http://boise.orghttp://www.boisechamber.org,  or  http://www.cityofboise.org/

Things to Do:     http://www.downtownboise.org/index.cfm/home